Envision having a phone saving money IVR that permits you to perform different exchanges, including bill installments, account data, cash exchange et cetera.
However little or extensive, for any association it is greatly lumbering to answer all telephone calls physically. Despite the fact that some client calls oblige human association, the vast majority of them have evident and standard reactions that can be replied in a computerized way. There emerges a need to build up a framework which upg