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Department of Emergency Services

The Queen Anne's County Department of Emergency Services is a department that brings together four closely tied yet distinct functions or divisions, operating under one umbrella. The Communications, Emergency Medical Services, Emergency Management, and Office of the Fire Marshal functions are lead by Division Chiefs who oversee complex organizations, have equal rank, and manage their divisions as separate operations, while at that same time enjoying a close partnership with the other Chiefs sharing ideas and resources. One Division does not take higher priority over the other; each has an equal voice in the decision making process of the Department. Budgets are prepared independently forming a Department budget with four components while distinct needs may be met by transferring funds as needed across the Divisions. 

This model creates a functioning team of emergency services providers under a common infrastructure.  Administrative and support cost are shared across divisions providing for economies of scale.  Division staff are crossed trained to better serve the community and accomplish our mission.

Vision
To create and maintain a leading edge emergency services organization of highly trained, technologically driven, competent career and volunteer professionals dedicated to exceeding our customers' expectations through such time honored values as commitment, community involvement, integrity, pride, compassion and a duty to excel.

Mission
The preservation of the lives and property of the citizens and visitors of Queen Anne’s County through the provision of efficient and effective communication resources, emergency medical services, emergency preparedness, and fire, prevention, and education. These critical services are provided with pride and compassion.

John L. Chew, Jr. Department Director

Karen L. Berg Administrative Officer